Online Application for Consumer court complaints and Grievance Application filing - ₹299/

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Many times, it happens that we spend a good amount of money to buy goods or service and later on find that we have been fooled and goods or services rendered to us are substandard and way below our expectations. We generally reach out to the shopkeeper or the store who sold us the service. They may ask us to call the customer helpline of the company. In our country we find that whenever we call helpline number of any bank or company it is not directly answered by any human being, rather we are given several options to press different buttons. Once, the call gets connected with a customer care executive, usually we find that answers provided by him or her are very basic or vague in nature and hardly resolve our issues. We may be directed to go to the designated service centre, which may be located at far away place and your issue might not get resolved in one visit. There may be the case when issue might not get resolved in multiple visits too and we are left with no choice but to look for Legal remedies.

Drafting and filing of Consumer Greivance complaints through us is available for Rs 299/- + Tax.

(By clicking 'Apply now' it is assumed that you have read Terms and conditions)

We can take up the matter with your dealer or authorities to resolve it to your satisfaction. We will also file formal Grievance letter/Notice with them and if issue is not resolved then draft and send a professional grade application with consumer court. Carefully drafted professional grade letters are a must and may make you win or lose the case. Then you should know all the right Authorities and procedures and timelines matter the most.

We are not totally helpless as Government of India has enacted The Consumer Protection Act 2019 to empower us file consumer complaints and seek legal help on this. This act covers all the States in India and complaints can be filed online also. Biggest advantage of this law is that you do not need to hire a Lawyer for this and can represent your interests on your own. You have the option to hire the lawyer but they charge hefty fees these days which may cost you many thousand rupees. So, you can take our help to draft a professional grade application for Rs 499/- only.

Procedure to file consumer complaint:

Procedure to file complaint is quite simple but may take instant to many months of time.

Step 1.

First of all, try to sort the matter with seller/dealer or visit the service centre or register the complaint on customer care number.

Step 2.

If your matter does not gets sorted out by following Step 1 and you have decided to pursue the matter legally, you need to send a formal Notice/letter to Grievance cell of the concerned company telling them that if your matter is not sorted out within 30 days then you will be forced to file complaint with consumer court or banking ombudsman or insurance ombudsman as the case may be.

Step 3.

If your matter is not resolved to your satisfaction in 30 days’ time limit then you have no option but to file your complaint with consumer courts. There are three different consumer Agencies where you can file your complaints, those are - District Consumer Disputes Redressal Forum, State Consumer Disputes Redressal Commission, and the National Consumer Disputes Redressal Commission.

Step 4.

You have to choose which agency you will have to file your complaint based on your location and amount of claim involved. District Consumer Redressal Commission looks after cases where amount involved is upto 20 lakhs and for area which fall under their jurisdiction. State Consumer Disputes Redressal Forum looks after cases where amount involved is more than 20 lakhs to 1 crore. This also is as per the jurisdiction of the area where you are located. For cases where amount involved is more than 1 crore, complaints are filed with National Consumer Disputes Redressal Commission. National Commission has pan India jurisdiction.

Step 5.

Once you have found out Agency under whose jurisdiction your case falls, prepare your application, preferably in English, attach copies of your receipt for the payment you made if any, bill of the goods or service you bought, copy of the notice which you sent to the company and any other communication you received. Attach any other relevant document which you have. Your application should also clearly mention what redressal are you seeking, whether it is monetary compensation or replacement of the product or rectification of defect.

Step 6.

Do not forget to sign your application and also attach Postal order or Bank draft for the requisite court fee. Details of the applicable fee is given below. You can send your application by Speed post or Registered post. You can also file your complaint online and upload the documents as mentioned above.

Step 7.

If you are not satisfied with the verdict of District Consumer Disputes Redressal Forum, then you can file appeal with State Consumer Disputes Redressal Commission. And those who are not satisfied with the verdict of State Consumer Disputes Redressal Commission can file appeal with National Consumer Disputes Redressal Commission.

Why us?

Because you need counselling on the procedures and things relevant to your particular situation. You also need Professional grade application letters and counselling on responses you receive. If you go to some Advocate to fight your case then he may charge hefty fee running into Rs 10000/- upwards. This high fee may not be affordable to all, therefore for just Rs 299 (including GST) you can achieve results.


Please read Terms & conditions for using this website. Charges once paid are not refundable in any case. Information and services available on this website are not legal advice or substitute of it.